Purchase, Cancellation and Refund Policy

Lisa AI (“our” or “we” or “us”) offers premium features for purchase via periodical and automatically renewing

subscriptions (“Subscription”). A description of included premium features for different Subscription types are

available within our website or mobile apps.

The parties to this Agreement acknowledge that Syntagma Pte Ltd. (referred to hereinafter as “Authorized

Collector”) is granted the right to manage and process payment collections related to Us. You consent to the

Authorized Collector acting on behalf of Us in this regard.

Purchase

How to subscribe. You may activate a Subscription in one of the following two ways:

You may choose to use these premium features by authorizing us to charge Subscription fees, pre-authorisation

and payment purposes to your selected payment method including credit card, mobile payment, in-app or similar

as selected by you at the payment screen that we permit from time to time. When you place a purchase order

for a Subscription (each a “Transaction”), we may request from you to provide additional information relevant

to your selected payment method for the Transaction, such as your credit card details and billing address

(“Payment Information”). You represent and warrant that you have the legal right to use and share any such

Payment Information, authorize us to provide your Payment Information to our third-party service providers in

order to complete your Transaction, and agree to pay the Subscription fees and any additional charges

(applicable taxes and other fees) with the provided Payment Information.

If it can be applicable, you can also make a purchase directly from us on our website using a credit card, debit

card, PayPal or other payment method that we permit from time to time (a “Website Subscription”). All payments

in relation to Website Subscriptions are handled directly by us.

During a Transaction, we may offer a free or discounted trial which may not include all premium features. Please

note that if a trial is offered, this shall be explicitly stated on the payment screen at the time of the Transaction.

You authorize us to charge you the full Subscription fees at the end of the trial period.

Subscribtion Period

You agree to be automatically charged a Subscription fee for the chosen Subscription type at the time of the

Transaction or after the end of the trial period (if any). You acknowledge that all Subscriptions are recurring and

will renew automatically at the end of each Subscription period (each week, month, 3 months, 6 months, year,

or otherwise, depending on the option selected by you at the time of the Transaction permitted by us) until you

cancel as described in this document. We may offer different lengths of Subscription period from which to

choose. We may change the Subscription period lengths that we offer from time to time, but we will not change

the length of your Subscription period while it is active. Each Subscription period will automatically renew on the

day that it expires for another period of the same length of time. For example, a weekly subscription would

automatically renew on the same day each week and a monthly subscription would automatically renew on the

same day each month. You will be charged for the following Subscription period in advance on the renewal date,

unless you cancel the Subscription in advance of the renewal date in accordance with these Terms.

Subscrption Price Change

We reserve the right to change our pricing terms for Subscriptions at any time. Changes to the pricing terms

will not apply retroactively and will only apply for Subscription renewals after the date of such change. If you

do not agree to a Subscription fee increase, please remember that you can always cancel your Subscription

before your next Subscription period starts. . If you do not cancel your Subscription after receiving notice of a

change in Subscription fee, you will be obliged to pay the new Subscription fee from the date on which the next

Subscription period commences.

Subscription for Non payment

Suspension for non-payment. We may immediately suspend your access to the Lisa AI, if your Subscription is

not paid by you until such time as the full amount has been paid. If any amount remains unpaid following our

notice to you, we may end your rights under these Terms.

All payments made are non-refundable and non-transferable except as expressly provided in this document.

Cancellation

You may cancel the renewal of your subscription anytime from the destination of your Transaction (e.g.

Website such as https://dashboard.zotlo.com/). You will not receive a refund for the fees you already paid for

your current Subscription period and you will continue to receive the premium features until the end of your

current Subscription period. Please note that deleting the application or emails do not cancel or end your

subscription. If you cancel your Subscription, the cancellation will take effect at the end of your then‑current

paid Subscription period. You will continue to be able to access the Lisa AI until that time.

Website Subscription: If we offer a Website Subscription and you have a Website Subscription which you would

like to cancel it, then you must log in to your account through our Website. From here please follow

https://www.astralcoach.com/en/login?clickToFooterManageSubscription=true than click unsubscribe .You may

Refunds

You may be eligible for a refund only from the destination of your Transaction (Website such as

https://dashboard.zotlo.com/).

Our website: We provide refunds at our sole discretion and subject to laws and regulations and our policies

that may be published from time to time.

To request a refund, you may contact us your Website Subscription by reaching us at support@lisaai.app.

If you have any further questions about purchase, cancellation or refund, please get in touch with us via the chat

functionality on our website or e-mail at support@lisaai.app.

Convert Yazılım Limited Şirketi

Address: Maslak Mah. Büyükdere Cad. Uso Center Plaza No:245 / 27 Sarıyer / İSTANBUL

Trade registry: Istanbul / 381135-5